Reserve a Unit
9 feet by 25 feet Parking SpaceParking 9x25ft*
9 feet by 25 feet Parking Space9x25ft* Parking Space
- Vehicle Storage
- Car Storage
- Motorcycle Storage
- Covered Parking
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
9720 Harlem Rd
Richmond, TX 77407
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Storage for RVs: Spend less and get more with parking for RVs.
- Boat Parking: If you have no place to park your boat, we can help.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
9720 Harlem Rd
Richmond, TX 77407
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal with a no-commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
WT TW
February 23, 2025
Front desk gentleman has done excellent job explaining in a friendly manner Also got great discount on the rental.
Rafay Khan
February 9, 2025
U Zizzle
January 7, 2025
Bad Experience here. Staff look over-worked and stressed and it's affecting service. I stored with them while they were a private storage and it's been downhill since CubeSmart took over. My things got destroyed due to a leak in the roof. I'm never coming back there.
Emma Magdaraog
January 3, 2025
If i can give this place 0 star i would we just rented this place not even a month and we just finish moving our stuff last jan 1,2025 and then they broke into our storage unit on jan 2,2025 they hire thieves this is an inside job they took worth over $15,000 items from our storage unit!!! They dont break our locks this is an inside job dont recommend this place!! They need to pay whatever they took from us i will sue this place right after we move our stuff the next day they broke into our storage unit??? U got to be kidding me this is very stressful i am so mad about this place we thought they gonna be safe this is only 2 min away from my old house i thought our stuff is gonna be safe!!
abdul latif
December 4, 2024
Rudy Wolf
November 18, 2024
Best customer service I have experienced from Mike Would definitely recommend !
CITY OF GOLD
November 4, 2024
The staff. Mike and the co worker were always professional and helpful. The units and area was always clean.
Leonardo Villarreal
November 3, 2024
The staff at this storage is great. I have had a spot at this location 5 years.
Muhammad Hashmat
October 30, 2024
jasvinder singh
October 24, 2024
Very honest, very professional, hard-working . Just good folks.
Timothy Chaney
October 16, 2024
Really great place to store your items.
Jason Porter
August 14, 2024
If I could leave this place zero stars I would. My storage was broken into without forced entry. The front office had my key to allow for deliveries when I am not available. This is one of the “benefits” that they offer. The amount of stuff that they took would have taken hours to pull out of there and could only have been pulled off by the employees. They used a key to get in. Contacted corporate office, no call back. They don’t care. Police are involved. Steer clear of this place unless you don’t care about your belongings. They hire thieves to watch over your stuff. Written 8/14/2024
Dr.Kyra Hankston
July 27, 2024
I have been renting with Cubesmart for two years now I had some events happening in my life that were unexpected so I quickly threw what I needed into a storage room before I left Texas. Tam and her boss are very understanding, professional individuals who could answer any questions I had regarding renting with them because this was my first storage room. It's a relief to know that my stuff is left in good hands by its property owners while I am distant, good people are here to help!! Thanks Tam!
Amber Washington
July 25, 2024
I would give this place 0 stars! Lets start with the fake reviews and the real ones! MUTIPLE UNITS are being broken into and a significant amount of items are being taken from the units. Literally would take hours to take from a unit! They are being broken into overnight after hours! The business owners have 24 hour access to the property! The GATE is easy to access they will allow you to buy your own lock but they will also place their locks on the other doors and the fake doors if you purchase bigger units. They will state the lock is missing all of a sudden and next you know your unit is broken into and all your items are GONE. They state they walk the property 3 times a day! We all know that’s not true! The least you could do is keep our items secure especially when we are paying a lot every month and report a break ins to the current people storing there items here! Staff is VERY INCONSIDERATE AND RUDE, UNPROFESSIONAL, and SIMPLE MINDED about the situation! Not CONCERNED AT ALL, AS IT HAPPENS EVERYDAY! The lack of PROFESSIONALISM is ridiculous! They do not care about investing in security or keeping your valuables safe but I tell you one thing they will care about, A DETECTIVE BEING CALLED OUT, FOOTAGE BEING PULLED, EMAILS REQUESTING FOR MORE SECURITY MEASURES, CALL LOGS SHOWING A FAUILURE OF RETURNING MULTIPLE CALLS, A LAWSUIT, AND MUCH MORE! I never been so disgusted in my life! Corporate you can save your petty , I don’t want it! We WILL be taking LEGAL ACTION against this storage company. If want your items stolen, and disregarded like TRASH and want to deal with simple minded co workers, come here!! Come rent tomorrow they are available! Good luck ! Just TRASH!
Mike Abraham
July 25, 2024
Mother in law just had her stuff stolen from this facility. Thousands of dollars worth of items from jewelry, electronics, shoes, and more. Be cautious putting your items at this facility. She’s so depressed and disappointed. Very unpleasant business security too
Lidia Aguillón
July 11, 2024
Very good
Melissa San Angelo
July 2, 2024
Mike was amazing and very helpful!
Timothy Paisley
June 30, 2024
Great experience nice people!
wesley asenuga
June 18, 2024
Tam is the best! From the very first day I signed up, she’s been amazing! Thank you Cubesmart and thank you Tam!
William Mathews
June 8, 2024
Easy process, unit was ready on time.
LaQuenda freeman
May 31, 2024
Kamran Farooqui
May 29, 2024
Very easy and effective online procedures. Everything completed online smoothly. When I visited the facility my unit was ready even a day before the official day. Excellent experience.
Anthony Chenault
May 28, 2024
Outstanding Service from Staff.
Ibukun Olotu
May 21, 2024
This is the worst storage ever around Richmond. It is better to have your belongings on the street than to store it in this place because it's definitely going to be stolen. There is no security of any kind. Less than two month of renting a unit to put my stuff, the unit was broken into and all my valuable, electronics, shoes, bags, human hairs, jewelry, sounds system, printer, fan, etc was stolen and a new padlock was used that I do not have access to enter. Long story short, this place is an horrible place to be. The staff, especially the big white dude is disgusting with his bad attitude. He tried to shut me up when I was trying to know what and how my unit was broken into. Up till date , no footage is presented by this storage. Pls, run away from this place its certainly not a good place to be.
Derrick Maldonado
May 20, 2024
The team there is awesome. Tammy is excellent and very knowledgeable. I will definitely recommend anyone there!
69 Emer ?
May 15, 2024
(Translated by Google) Good service the staff is very friendly (Original) Un buen servicio el personal es muy amable
Patricia Cristales
May 10, 2024
I went up to the store to get prices and wanted to look at the location of the unit and the managers there go above and beyond to help out. Both Tam and Mike were so patient with me and my son who is on the spectrum and has very high adhd so he can be all over the place. I cried as I got home to see that there are people out there who care and mostly are very patient as my child can be more then I can handle and these two are great as a team and I was able to focus on what I was there for.
Jacob Lohse
May 10, 2024
This place is the best spot for storage
Jesika Gray
May 3, 2024
My move in was simple, but the general manager Tam was what made my rental with cubesmart memorable, she was very nice and professional, answered all my questions very patient and helpful thank you! I will definitely be recommending everyone to go there! You won’t be disappointed I promise
Albert Nguyen
May 3, 2024
Place is clean, staff members are helpful and friendly.
Harpal Singh
April 16, 2024
Very nice location , easy access . I found my overall experience to be really good. They have multiple options for your storage needs. Manager Sam is really nice and helped me multiple times. Self storage is a nice convenience to be honest .
Richard O
April 6, 2024
Great place and spacious room ??
Michael Jones
April 3, 2024
Ali Sharafi
March 28, 2024
smooth online application
Victor Benson 2
January 17, 2024
Let the good times roll Roll tide
Vanessa Diaz
December 29, 2023
The staff was very helpful & answered my questions.
nikki rakestraw
December 11, 2023
Great place. But staff is never in the building when I come to pay my bill. There is always a be back sign. This has happen on more than a few occasions.
Rose Cabrera
December 2, 2023
Tam is very helpful and accommodating. She make sure our moving in was going smoothly. Mike and Tam are very efficient . Very professional with a personal touch. Thanks again.
Henry Le
November 18, 2023
biggd2751
November 16, 2023
GM is awesome, great customer service!
Mauricio Carranza
October 11, 2023
Vicente Guerrero
October 10, 2023
Find a cheaper place.
gnimaly badji
October 10, 2023
If you want a safe place for your stuff please stay away from this place. Since l rented my units from them until now the gate is open 24 hours, no security at all. When l first got the units the receptionist said "our gate is broken but it will be fixed by next week", 3months has now past and the gate is still the same. After my items was stolen inside my storage the guy told me "their no much l can do cos our gate is broken" He was literally arguing with me because l came complaining about someone else who broke my locks and got into my unit. He was talking to me like that's none of his business. Poor service, l could have stored my stuff at my garage it was probably gonna be more secure than having to deal with this stress.
Will Ruiz
October 1, 2023
Parked my travel trailer there while I was working in town, nobody messed with it and was exactly how I left it.
Collin McMillion
September 28, 2023
Horrible place. If you want to keep you stuff safe, go elsewhere and definitely pay less.
FAITH ISIGUZO
September 16, 2023
Very nice and friendly people and willing to help...
Demys Puig
August 25, 2023
they are very professional and very attentive
Tom Williams
August 21, 2023
We rented a unit with this CubeSmart when we moved with a Upack trailer. We had to find a storage facility that would allow us to park the trailer for unloading, which this facility helped accommodate for us. Mike was especially helpful in getting us squared away at the last minute and relieved a lot of stress for us during our move. Highly recommend this facility, they are great to their customers.
Daniel Rivas
August 18, 2023
The staff was extremely helpful and accommodating I had many questions and the guy working there I think his name was Mike answered all of them in a very timely and professional manner
Daniel Rodriguez
August 18, 2023
Great location and great customer service
Critical Power Solutions
August 17, 2023
I recently had the pleasure of using CubeSmart Storage and I must say, the experience was made exponentially better thanks to Tamra and Mike. From the onset, they both exhibited exceptional professionalism, knowledge, and genuine dedication to ensuring that my storage needs were met seamlessly. They went above and beyond to answer any questions I had and offered suggestions that I hadn't even considered. It's rare to find such dedicated individuals who take their roles so seriously, ensuring every customer feels valued and taken care of. If you’re thinking of using CubeSmart Storage, I highly recommend reaching out to Tamra and Mike. They truly made a difference in my experience and I'm confident they will do the same for you. Well done and thank you both!
Tho Ngo
August 15, 2023
Great experience dealing with the staff. Very friendly and professional. The facility is maintained well and looks like it’s cleaned regularly.
T.V. Hurd
August 5, 2023
Tam & Mike are wonderful, always cleaning up and very helpful. I have been at the property for several years and they maintain a tight ship.
Levi J
August 3, 2023
A great place to go for a storage she was amazing
Christopher Howard
June 12, 2023
Phone service, friendly, sincere. Quick and helpful. Easy to use app.
Torey Henderson
May 30, 2023
My husband has been using CubeSmart for the past 5 years and our equipment was stolen and their prices are utterly ridiculous now. We went from paying $99 a few years ago to nearly $200 recently. We will not be using them again, gladly moved to a different and more affordable storage.
Scott Fishell
May 23, 2023
was nice and clean, good lighting. easy access.
Raymond Johnson
May 18, 2023
This place is awesome, great storage, temp is always on point, and Pam at the front is awesome!!
Tammy Frenney
May 17, 2023
The team is always helpful, friendly, and engaging. I love the fact that the property is always clean and I feel my property is secure. Thank you to everyone especially Tammy!
Dalila
May 13, 2023
Great place to rent a storage unit. Jim provided the nicest customer service. The managers & the staff here are the best. Highly recommend mini u storage. ??
Favour O.
May 13, 2023
Olukayode Okuwobi
May 11, 2023
The best customer service you can ask for. Superior to most places that I have encountered Keep it up.
Mack Neil
April 7, 2023
Abiodun idowu
April 7, 2023
The representative was Excellent
Haylee Rosiejka
March 28, 2023
Great experience. Tamara made my moving process very easy. She was very helpful.
Chloe Prahl
March 28, 2023
Tam was very helpful and courteous. she made my moving process so smooth and easy.
mikayla
March 28, 2023
Tam was extremely helpful and made my moving process easier.
dlc2483
March 25, 2023
Tam and Mike made it very easy to get a unit fast and efficient im very pleased
Gerald Williams
March 24, 2023
The staff is always friendly and knowledgeable when I need something. I’ve been helped several times by Mike and Tam who are always a joy, and continue to retain my business!
Eriq J
March 18, 2023
Great service & very friendly
Brandon H
February 10, 2023
The service reps were courteous and polite. A special rate was offered without having to ask. The cube needed was available immediately and everything worked out. Thanks
Angela De la Rosa
February 6, 2023
Highly recommended to my fellow users. Great job!
Wofrando Balbon
February 6, 2023
Sambaan Nicole Alexis Vanessa
February 5, 2023
I really recommend this place.
Giselle Penar
February 3, 2023
GENELYN REDONDO
February 3, 2023
Noemi Gultiano
February 3, 2023
Beat The Trends
February 3, 2023
Adrie Estaura
February 3, 2023
Sean Spell
January 30, 2023
Customer service was awesome!
Bernard Galla
January 30, 2023
Good job ??
Jennifer Musong
January 28, 2023
I recommend this to y’all. The employees are accommodating and management is well maintained.
Seth R
January 24, 2023
Property is very well maintained at all times and reasonably priced for the quality of the unit.
Maria Baby
January 23, 2023
Recommendable ??
Jocelyn Musong
January 22, 2023
Recommendable storage for its cleanliness, safety and fair price depending on unit size.
Jocelyn Johnson
January 22, 2023
Love the quality service, fair price, accommodating staffs and very clean storage. Recommendable!
Chelsie Lanuza
January 22, 2023
This storage deserves a 5 star! Thankyou for the good service
Janiel Magallon
January 18, 2023
I think this was the perfect storage unit.
Tumanda Ghea
January 16, 2023
The storage is the best! I will surely recommend this.
Catherine Guegue
January 14, 2023
"great service and fair price!"
Jay Lyn Damason
January 14, 2023
Very nice experience, from the many recommendation, I think this was the perfect storage unit.
shrl S
January 13, 2023
Thankyou mike for doing your best to help me, I’m 100% satisfied!"
Janeth Bactong
January 12, 2023
i had a very good experience here, quick and approachable staff!
Freddie Andres
January 11, 2023
Very accommodating, deserves a 5star!
Jason Hargrove
January 10, 2023
Very nice and friendly staff. Lot is very clean and well kept and lost importantly secure. Definitely recommend if you’re looking for a storage facility.
Abbas Alhussaini
January 1, 2023
Very good experience every time I stop at the office doing some business I get treated with respect and they try their best to help me , I’m 100% satisfied.
Olufemi Kehinde
December 28, 2022
A nice place to keep your stuffs.
Fernando Martinez
December 27, 2022
You guys have the best friend courtesy servir I will see you again 6 year good thank you
Jinx May Cuambot
December 27, 2022
Mike is really amazing! Thankyou for your great service!
Janet Diaz
December 18, 2022
I made reservations online, they had everything ready the next day. Quick and efficient can't ask for anymore. Definitely would recommend this place.
Pingcas Harvey
December 17, 2022
I've been in this place and everything went smoothly. Spot on! 5 star!
Harvey Pingcas
December 17, 2022
It's good, it's fine. Definitely a 5 star for sure.
Eduardo M. Nacion Jr.
December 17, 2022
Great service and fair price
Jamie Montemor
December 17, 2022
"This store is amazing, i will recommend this to my friends!"
Henier Maquidato
December 17, 2022
Good location and great service!
Bri Azariah Roje Baculio
December 15, 2022
Sheryn Mejares
December 15, 2022
Excellent service!!
Jhared Flich Romines
December 14, 2022
Excellent Service!
Reahlynn Joy Tumulak
December 6, 2022
Recommendable!
Kent Odilio Bacal
December 4, 2022
The costumer service is splendid!
James Melsson Lescabo
November 6, 2022
Roselle Bacud
November 6, 2022
Better management than the past 5yrs.
Wilmar Lore Cabigquez
November 6, 2022
Recommendable
Geron Angelous Bajao
November 6, 2022
Fair price and clean units.
Vanessa Cepeda
November 2, 2022
Mike and Tam deserve a high-five! They’re both approachable and willing to serve when you ask for help.
Nabeel Al-Obaidi
October 30, 2022
Good
Jesselle Musong
October 23, 2022
Thankyou for the good service, 5 stars for Mike!
JAMANDRE Jielo
October 23, 2022
recommendable!
Kylle Suico
October 23, 2022
Good storage location! Mike can help you out with your querries.
PAQUIT, Clifford john -BTLED-HE3E
October 23, 2022
High five to Mike.
Marvin Jie Mollona
October 23, 2022
Recommendable storage! Location is good. Thanks to Mike.
Paula Saucier
September 22, 2022
Best place for storage in Pecan Grove. Tamara is extremely helpful and makes sure you have a great experience not to mention very knowledgeable. Thanks for the kindess and help.
Amanda Dante
September 21, 2022
Tamara was extremely helpful and very knowledgeable. If you need a rental space this is the place to go and she is the one you need to speak with!
Patricia S
September 17, 2022
Uzma Satti
August 11, 2022
Robert Anthony Caldera
August 9, 2022
Tam and Brie are wonderful! They really do their best to maintain the property and help out the customers! Thank you guys!
Raymond Lemons
August 9, 2022
Tammy and BRI are the best and so helpful with the customers always giving a1 service
Ayanda Sanders
August 6, 2022
Excellent customer service. Bri did an amazing job. Thanks for everything
Anjola Debo
July 28, 2022
Tam N Bri are amazing don’t act like you don’t know!! have a blessed day
Angelica Hargrove
July 19, 2022
I have had a storage unit at this location for a couple of years, and bringing Bri and Tam on to manage it has completely changed this facility for the better! It’s almost night and day in comparison. They are always out working around the premise, available, and ready to help with a smile on their face. They are both awesome and the best thing to happen to this facility!
Alan Goodfriend
July 1, 2022
Went to Pro-Med for knee scooter
MC Davis
June 28, 2022
The staff at the Harlem road location is fantastic. They are very pleasant and super helpful. I highly recommend them.
Noelle Moise
June 28, 2022
The process was quick and easy thanks to Tam and Bri! This was my first time using storage! I highly recommend this place! Thank you so much!!!
Theresa Trotter
June 27, 2022
I was able to sign my paperwork online without having to go into the store (super convenient)! Shortly after the manager Tamra called me to introduce herself and make sure I didn’t have any questions or need anything. Great customer service, Highly recommend!
35
June 23, 2022
Tam and Bri were very helpful and sweet, I recommend for all your storage needs!
Jerese Carandante
June 14, 2022
Tamara and Bri are such a good team. When it comes down to it, and you need great help and want excellent customer service, this is the place you go!! Wonderful company AND staff!!!!
Shannon Brown
May 28, 2022
Tam And Brie Made My Experience At CubeSmart Very Pleasant. They Were Very Professional, Detail Oriented, Very Helpful To Me. Thank You ?? Ladies!
Celester Horton
May 27, 2022
Tam gave great service! Thanks a bunch!
Maddie O’Brien
May 20, 2022
Very helpful!
Trill
May 16, 2022
New management Tam and Bri have been fantastic. They are always out on the property cleaning making sure if we need anything and always smiling.
frank vela
May 7, 2022
I have used this location for several years - Bre and Tam have made an impact on security / cleanliness and availability to really make the facilities super nice. Thank you!!
Pea Landry
April 29, 2022
Bri and Tam were awesome and they were very helpful and informative. Great customer service!
Brooke Cornwell
April 28, 2022
Since the new management has taken over the restrooms and grounds are amazingly clean and well kept. Bree is super friendly and always helpful with any issues we have. Thank you so much for your hard work!!
Alvis Guevara
April 12, 2022
Albianny Guevara
April 12, 2022
(Translated by Google) This new management in this property is something out of the world! They are doing a great job, making sure everything is clean, everything like it should be. thanks so much Girls! If you are looking for the best storage in Richmond, do not hesitate to come here, the attention and incomparable service! You can see the effort and dedication of these girls! (Original) This new management in this property is something out of the world! They are doing a great job, making sure everything is clean, everything like should be. thanks so much Girls! Si buscan el mejor storage de richmond no Duden de venir aquí, la atención y el servicio incomparable! Se nota el esfuerzo y dedicación de estas muchachas !
Prafull Kumar
March 27, 2022
I had great experience with is facility.
THE APB
March 23, 2022
The new management there is great. They were so helpful when we went to pick up an auction unit. When i took my daughter there, they were so patient and friendly with her. The grounds are very clean. The units are clean. I would recommend this company and this specific location to anyone who needs a storage space. Thank you for all your help when my family was there. We are grateful and thankful.
Jesus Falce
March 16, 2022
Bri and Tan were helpful, friendly and professional. They explained everything I needed to know ; the process was quick and easy.
Jolive Inc
March 15, 2022
Bri was wonderful. She helped navigate the whole process of securing the storage and make me comfortable.
Ashton Walkup
March 12, 2022
Love this place! #BUGCO
Sigi Lopez
March 10, 2022
This facility is well-maintained friendly and professional staff. I’ve checked out many other locations none are as good as this one. I highly recommend this one!
Michael Solomon
February 24, 2022
Ricardo Purnell
February 22, 2022
The sale person was very knowledgeable and helpful in my time of need
Kayla Noble
February 21, 2022
Jodi P was amazing . I called to see if there was a facility closer to my home and although I was booked with her she was more than happy to help me look . We found one, she transferred my reservation with no hesitation . Upon arriving to that location I sat for 30 min with no one to answer the problem me or door. I drove to her location which she was very apologetic! She got me in an out with ease and with such good energy ! Very pleased with her service
Jason Hargrove
February 18, 2022
Bri and Tam were great! Great customer service skills and made the process very easy to complete. Very friendly as well. Definitely recommend for your storage and parking needs.
MegaTruck23
February 13, 2022
Bri and Robert are very professional and helpful employees. They always take care of all my needs. This is very safe and secure facility ?? !
Med-Pro Medical Supply
February 4, 2022
I have been a customer at this location for a very long time! The new staff, Bri & Robert, are great! They are very helpful! The location is very safe and secure! I would recommend this location to any looking for storage space!
juana mitchell
February 2, 2022
Bri and Robert made the entire process so simple. What a great representation of cube smart
Mel Alford
January 27, 2022
Jody was very professional and helpful I knew exactly what I needed
Shelia Griffin
January 27, 2022
The location was close to our home. Jodi & Kaden provided prompt and amazing customer service.
Russell Rubico
January 25, 2022
Kalvin LumberJack
January 25, 2022
Ebony Crampton
January 4, 2022
Each time I talked to someone from CubeSmart they were friendly and helpful!
Sam Mouche
December 10, 2021
Reginald Calais
November 22, 2021
Stephanie Broussard
November 3, 2021
Overpriced
Viet Ho
August 25, 2021
clean and fair price thank you very much.
James Amaning
August 24, 2021
Ease of renting once I finally got in touch with someone. Ease of closing the unit down without any hassles
Kayode Arigbede (jSK Vibes)
August 19, 2021
The space is definitely worth the price
ALEXANDER HATEF
August 14, 2021
Great service. Great rates and spacious storage.
Kalin Arevalo
July 20, 2021
Redraider VB #13
July 20, 2021
Personable, flexible, well-kept. The employees are second to none. Friendly atmosphere.
Roland “Flag”
July 17, 2021
Manager helped me through the whole process.
JoAnne Bies
July 7, 2021
Cubesmart overall has the best service from the minute you walk through the door to rent a space. The staff is very professional, friendly and helpful. They staff the stores long hours in case you need help. The storage units are immaculately clean. I didn’t know about Cubesmart when I told my brother I was going to look for storage at a nationally owned company. And he highly recommended Cubesmart (that I didn’t know) instead. Boy was I ever happy. I’ve rented a few times from them in different locations since I’m moving to another state. Now I’m seeing them open up everywhere
Manuel Villarreal
June 15, 2021
Todd Byrd
May 27, 2021
Constanza G
May 11, 2021
Good customer service I’ll recommend it
Okezie Okoye
April 20, 2021
sandra finger
April 8, 2021
Ivan is a very kind considerate professional. He really made the process of renting easy for us. I appreciate the fact that he makes customers feel their business and satisfaction makes a difference.
Christina Hawkins
April 3, 2021
Sharon and her crew are a hell of a group. So. Curious and polite. They were very helpful to my questions.
Adam Corra
March 16, 2021
Ivan(store manager) was extremely helpful at all times. If I ever had a question he was right there to provide an answer. Very well run facility by great people!
Michael Moreno
March 14, 2021
Good place to store your belongings
Jimmy Kilpatrick
March 13, 2021
Plenty of space great for a small business.
William Williams
March 11, 2021
Management team made all my concerns go away. Clean and always accessible.
Iyingiere Ziworitin
February 9, 2021
Christopher Jones
February 2, 2021
Very helpful and friendly
Vonda Covington
February 1, 2021
The people who run the place are the best - always courteous. I've been using this store room for years, and I've never had a bad experience. Also, the storage areas are clean and bug free.
brìan vargas
January 26, 2021
Amazing customer service, Ivan went above and beyond to take care of us when we got there 2 minutes before he closed and kind heartedly helped us even though he got home late because of us. If this place has great reviews its because of customer service like his.
Dennys Afanou
January 22, 2021
Great!!!!!
Brit Smithh
November 20, 2020
Kayden and Ivan are awesome! They found a solution for my difficult storage situation! I love these two and would recommend them without hesitation!
Fred Noshad
November 8, 2020
Juan Jaume
October 31, 2020
Karina Hernandez
October 29, 2020
Ivan provided great customer service and was very helpful. Would highly recommend going to him for any services you need.
Jared Goins
October 26, 2020
Great experience with Kayden. Quick and Easy.
Ronnie Donaldson
October 6, 2020
Zydney St. Mary
October 2, 2020
Ivan, the General Manager, was awesome! Extremely friendly and great in customer service. Made me feel very welcome and important. Even our family friend who used your facility in Harlem had some good things to say about him. With his personality and positive attitude he's definitely an asset to your organization. You're st%#id if you'd let this guy go.-Jim
Benny Eades
September 27, 2020
Had the opportunity to use both the RV storage and inside storage. Always found the office personnel helpful in every instance. Facility was close to house and always clean.
Mike Santos
September 24, 2020
Ana Rivera
September 19, 2020
Kayden is friendly and very efficient. Made the process easy.
Brent Arnold
September 17, 2020
The Manager was extremely polite & very willing to help, no matter what the situation was. Property was exceptionally clean. I would highly recommend this location to anyone.
Mea N
September 2, 2020
Clean and safe environment, free of rodents and roaches.
Kyra Cartwright
August 26, 2020
Easy online access and auto payments.
andero beard
August 21, 2020
Great service from management team
Rehan Ahmed
July 15, 2020
The GM at this location IVAN is very helpful and professional. He explained the whole process in detail and offered assistance to me every step of the way. Ivan made several recommendations to help me find the perfect storage unit that best fitted my needs. I never felt pressured and had the peace of mind that I was making the right choice. GREAT JOB IVAN ... Would definitely recommend this place.
Ivory Crampton
June 21, 2020
Initiation of service was easy. In-store rep Ivan is very personable and professional. Answered questions and provided forgotten items easily and quickly. Felt items were safe and easily available.
Aliyu Abubakar
April 26, 2020
Process was simple and efficient. Staff was courteous and very professional. Great service quality.
Vilma Borjas
April 20, 2020
The staff at this location are very friendly made the process go quick and smooth I recommend them anytime...won’t be disappointed!
John Kuipers
April 4, 2020
Renter Beware****The gate is never closed, so people are in and out of the property, people that shouldn’t even be there are in and out. It’s the most unsecure storage place I’ve ever seen. Today I found out someone hooked up to my 20’x8’ covered trailer and took off without issue. Stole probably $20k worth. The Managment there has no accountability. The gate has been broken for almost 2 years one employee told me. I have other stuff there and I’ll be pulling all my stuff out ASAP. Horrible horrible place. Stay away
Randolph Akame
March 16, 2020
Service is great.. adequate space
Sam Porter
February 7, 2020
Deanna Watkins
January 27, 2020
So professional!! Very polite and was extremely friendly! I will recommend this place to everyone!! Highly recommend!!!
Roger Van Hauen
January 16, 2020
G D Showers
December 28, 2019
Spacious and great price
frank in
December 27, 2019
Randy Weaver
November 20, 2019
Robert A. Buford
November 5, 2019
Faith Duckworth
October 17, 2019
sarah e KUTUK
October 10, 2019
Mike Lowe
September 20, 2019
Wes is awesome. Very on top of this property
Ciji Martinez
August 31, 2019
The manager Ivan was extremely helpful with helping me choose a storage for my organization.
David Schmid
July 20, 2019
Makko 1UP
July 10, 2019
Michelle Quyen
June 16, 2019
Sharon Benoit
May 4, 2019
Wes and Ivan are awesome! Very knowledgeable of Cube Smart process. My daughter (Felicia Bess) rented one unit a couple of months ago.....These two were so professional, friendly, and accommodating we just left and rented a larger unit. Too bad Cube Smart can't "clone" Ivan and Wes.....Keep up the good work, Guys!
Colors Houston
March 26, 2019
Management Staff Wes and Ivan are amazing. They were very thorough in providing the information/policies of CubeSmart during my move in. They made the process welcoming and gave OUTSTANDING CUSTOMER SERVICE which is hard to find nowadays. Glad I made the right choice.
Lazara Guilarte
March 16, 2019
(Translated by Google) Excellent customer service, thank you Sal for your understanding and they always try to save you money and help you, thank you for everything ???? (Original) Una excelente atención al cliente gracias sal por su comprensión y siempre tratan de ahorrarte tú dinero y ayudarte gracias por todo ????
John L. Kent, Jr.
March 16, 2019
Just rented a unit here March 14. The owner Wesley and Manager Ivan were very helpful. This site did not flood during Hurricane Harvey. Moved out in September 2020 due to no longer needing a storage unit. Never had any issues whatsoever with this CubeSmart location on Harlem Road in Fort Bend County TX.
Ratliff Trucking, LLC
February 24, 2019
Christianannie Immanuel
February 20, 2019
Clean, quiet, service was excellent.friendly.
kerem kutuk
February 20, 2019
Great customer service, Wesley is so helpful and responds so quick
Alejandro Sagbini
February 7, 2019
Katheryn Leal
January 20, 2019
Ivan was extremely helpful in getting us the right storage for our needs. He was nice and very professional and answered all of our questions thoroughly. He went above and beyond to get us a great price too! Thanks Ivan. You're the best!
Michelle Nurre
January 4, 2019
I've been working w/ Wes & Ivan for a couple of years now & they have always provided excellent customer service. I'd definitely recommend them!
Marvin Mojica
December 20, 2018
Shirley Hubbard
December 7, 2018
Donna Kamman
October 22, 2018
aviles yunuen
October 2, 2018
CAROLYN Hare
September 29, 2018
Mike Santos
September 23, 2018
Wesley was very helpful and patient and explained everything to me and there were no surprises. Thank you
William Foster
September 21, 2018
Great service, clean look brand new
cindy nunez
September 13, 2018
We had the best customer service from Westley, he is a true helper and cares about his customers plus this is a really sAfe, neat and tidy place.
Corey Yacoben
September 11, 2018
Where do I start? Awesome service, a secure area, and some of the best priced units ive seen out of any other storage facility. Ive been with these guys for a few years now and I have not one complaint. Anything I need or have a issue with the staff is on the job in a instant. If your in need of a long term or short term unit for storage theres no other competitor that can compare.
Christmas
September 8, 2018
Very safe and convenient
Emmanuel C
August 23, 2018
Very secured and safe place
Nancy Clark
August 16, 2018
Very neat. We'll maintained. No contract required-pay month to month. Spoiler alert-Cost has gone UP!l
C Carter Coach C
July 29, 2018
Needed a storage unit and was pleasantly surprised by this facility. Prompt and friendly service, onsite supplies and very clean. Also impressive was when the team shared information about promotional offers -- saving me even more money when compared to other facilities in the area! Great experience and would definitely recommend to others!
Austin Eseadi
July 26, 2018
Jonathan Taylor (NarwhalMusic)
June 15, 2018
Alexander Lee
June 1, 2018
Just moved here from California and never saw such clean Units. I didn't know temperature controlled storage was a thing! It's pretty cool!Wesley was very helpful and awesome. He helped me every step of the way. I definitely recommend this place for your storage needs!
Shirley Garvin
May 27, 2018
Monica Escobedo
May 15, 2018
Great Customer Service!
Olakitan Akinbamiro
April 13, 2018
Love the storage. Office space is also affordable.
Dan Springer
April 5, 2018
Judith Rojas
April 4, 2018
Scott Sniderwin
March 16, 2018
Wes did a fantastic job of making the rental a breeze. The property is clean and safe, and in a convenient area for the neighborhoods close by.
robert lawson
March 14, 2018
Stephany Cortez
March 9, 2018
Irene was very helpful and professional. The facilities were very neat and clean!
Michael Koutsodontis
March 6, 2018
Julio Castillo
February 28, 2018
Very clean storage facility. Wes, the manager, was very personable, quick, and efficient. I'm happy I came here.
James Jansen
February 28, 2018
This location is very well maintained and clean. The staff is Extremely friendly and helpful. I would highly recommend this place for your business or your storage needs. Thanks to the staff at cube smart. James
Tabby Ali
February 26, 2018
Nice one
Cowboy Bishop vids
February 22, 2018
I run a business from here and the staff is top notch . Wesley is an amazing person and goes the extra mile to make things great at this location. Ivan is a great help here also. Staff always willing to please and assist you in anyway possible. The staff and service is why I stay at this location versus a competitor in the same area
Ralishia Hodges
February 17, 2018
Wesley was nothing short of amazing. He helped me get settled in, so glad to call them my new storage home. The property is clean, and the staff is awesome. I love it here!
Sandy Patterson
January 15, 2018
Wesley and Ivan have always been helpful and courteous. Big plus . . . The facility did not flood during Hurricane Harvey.
Jay Cooke
January 14, 2018
Javi Urdiales
January 10, 2018
trung vo
January 8, 2018
Service is good. Storage is clean. But I hate it when the light keep turning off every 15 minute. The sensor by my unit dosnt work so I have to work to the entrance every 15 minute.
Joshua Bosarge
December 29, 2017
Mz Massacre
December 21, 2017
Gerald Sparks
December 14, 2017
Clean facility
Sandlicious O
November 30, 2017
Great staff! WES the manager was very accommodating at my move-in and move-out. My work schedule is that of the store and I commute at minimum an hour each way to and from the medical center. He stayed over to ensure I could start my contract and did the same at move out.
JRL JR
November 23, 2017
The only place in grand mission that did not flood. Very well designed and management is super helpful
Robert Johnston
November 11, 2017
Great service
ORAL BLAKE
November 9, 2017
Wesley was very helpful and informative. He went out of his way to ensure we got taken care of.
Iris HDZ
November 6, 2017
Patti Turner
October 2, 2017
Friendly, fast and helpful!
Diego Tano
September 28, 2017
MAJOR Glory
September 20, 2017
Excellent service
Victor Ferrugia
September 8, 2017
Adali Parson
August 28, 2017
Raph R
August 11, 2017
Good service Ivan did a great job at helping me out and getting me set up.
A Customer
August 10, 2017
Job relocation brought me to the Katy Texas area. My hobbies were rebuilding vehicles since I had more than ample time from my fulltime permanent employment. I was missing a place to park these vehicles since my wife and the homeowners association did not appreciate my hobby in the least. Wesley Lackey found a resolution to my needs and offered an area to park my projects until they could be brought back to life. During the span of 3-4 years and various different needs for storage, Wes always had an idea and made my challenges disappear. We have recently relocated again but retain some property within the area and at times still have a need for additional storage. We look no further than CubeSmart and the excellent attention we receive from Wesley Lackey. We have the utmost appreciation for Wes and his staff!!
Gwen Ortman
July 14, 2017
Ngozi Okoro
July 13, 2017
Very attentive, very patient staff. Excellent customer service
Michele Caldwell
July 4, 2017
Ivan the front desk is simply amazing. His customer service is superb, i was able to not only take care of everything but he went the extra mile. the Mgr also is very customer satisfactory oriented. i know my property is safe and the property itself is very clean, well managed and maintained. Ivan you rock seriously! thank you
Mike R
July 4, 2017
Tom Jones
June 28, 2017
This is the best storage facility in the area. It's a tiny bit out of the way (just a half mile off the main road) but that keeps all the suburban people from making daily trips and blocking you from moving stuff in and out. The staff is really excellent. Ivan gives an almost concierge level of service.
James Whatley
June 21, 2017
Clean and secure storage and best prices in the area. Wes is a fantastic manager who will bend over backwards to help his customers.
Edgar Romero
May 21, 2017
John E
April 19, 2017
This is not our first experience with QubeSmart and Wes. Always profesaional and helpful.
Sean O
April 12, 2017
Debra Mccary
January 29, 2017
GEORGES MA
January 16, 2017
Nice and secure
Rickey Mcgrew, Sr.
January 8, 2017
Nice & Clean
Alicia Shields
November 26, 2016
Small lot, considerate employees, clean grounds
Melissa Noebes
October 16, 2016
Great service, friendly staff, and clean, secure location.
Chris Modisette
October 2, 2016
Wesley (manager) is fantastic...very helpful and friendly! I love doing business there!
Robb Meeker
September 1, 2016
Rushil Mistry
June 4, 2016
Great place to store some stuff.
Kevin Nelson
May 22, 2016
These guys are the best. They took the worry out of moving by providing my family and I with excellent service. I would highly recommend this location to anyone looking for a safe and secure place to store their household goods. A-Plus in my book.
D Brown
February 27, 2016
Last Saturday I planned a move that went awry from the very beginning - typical movers (arrived late, unprepared, etc.). We ended up needing to make two trips. The movers assured me the 10x30 unit would fit all of my furniture. Around 5:15, they determined it would not. There I was with a truckload of furniture and the CubeSmart office closed. In a state of panic, I called the emergency number on the gate. I spoke with the customer service representative who called Wesley, who called Ivan, who ultimately came back to the office to set me up in another unit in the same building as my first! While I understand that after a long day at work 'Closed' means 'Closed', Ivan's above and far beyond customer service was greatly appreciated. The immense relief I felt knowing that my furniture would be safely tucked away... words cannot express. Ivan is my hero. A million thank yous! Would I recommend CubeSmart to anyone needing storage? ABSOLUTELY!
Carlo Corso
February 23, 2016
Great storage facility, clean, well maintaned. Serve has been excellent. Best pricing in the area. I highly recommend this facility for all your storage needs.
Tejesh Bhaga
January 30, 2016
Good crew who know their information. They were courteous and helpful in finding the right size storage unit.
Cindy Mitchell
October 27, 2015
Geoff Willis
September 7, 2015
We had a wonderful experience @ CubeSmart setting up a storage unit for our family. Jasmine was so polite, knowledgeable, friendly, professional, helpful, patient & energetic she made our experience so easy. She made sure to take the time to get us the unit that would work best for our needs. She took her time explaining everything & answering all of our questions. She was diligent in all of our paperwork to make sure it was 100% accurate. She even made sure we got the best deal we could on our monthly rent. After we were finished she took us to our unit to put a lock on it & to test our gate codes. She also made sure we knew if we ever had any questions or issues or needed help of any kind that we could reach out to her & she would be happy to help. We haven't moved in yet but have full confidence that our experience with this storage facility will be great. The property/units themselves are clean & nicely lit & access to our unit is very easy. You may pay a tiny bit more for rent @ CubeSmart but it is worth it since you get such great service!
Karen Plumlee
August 23, 2015
I have had a unit therefor the past 5 years. There have been many different mangers. Wesley and Jasmine by far are the best. Love going into the office. They make you feel like you're the only customer they have. They both try their best to make it work for you. I will be there for a long time!!!! Thanks Wesley & Jasmine!!!!
peter pacheco
August 22, 2015
Wesley and Jasmine are a DYNAMIC DUO! Consider this: They always greet me and others with a smile, they're always courteous and quick to strike up a conversation and go out of their way to make my rental experience a pleasant one. More recently they WOW'D me with their professionalism when they reconnected me with my keys. I had lost my keyring which kept me from gaining access to my trailer which is stored at the 9720 Harlem rd location. A tenant found my key ring and turned it in. Wesley and Jasmine made sure that the keys found their way back to their rightful owner. I am one happy customer and will continue to patronize this location. That tremendous team makes that property sparkle! Peter P
Julie Wolf
March 15, 2015
The staff at this facility are excellent. Options reviewed and visited the available units and helped with discounts. After rental they have been extremely helpful and friendly. No problems with the unit so far. I highly recommend this facility!
Kumar P
July 13, 2014
I have had an excellent experience at this facility. The leasing agent was friendly and helpful. She showed us the available units, and advised us on what we needed for our purpose. The unit itself was clean and free from pests. The agent clearly explained the timings of the facility and how to open the gate. Overall, Iwas very pleased with the whole process.
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